Privacy Policy

Updated Privacy Policy: April 1, 2024

Introduction

Welcome to the Privacy Policy of MLOps LLC (“we,” “us,” or “our”). This document outlines our commitments and your rights regarding your personal information and privacy when you engage with our Service. Your decision to use the Service constitutes your acceptance of our practices around privacy and personal information as described in this Privacy Policy.

1. Definitions

For clarity and a better understanding of this Privacy Policy, the following terms are defined as follows:

  • Account: This signifies the unique account created for you to access our Service or specific portions thereof.
  • Company: This term specifically refers to MLOps LLC, the entity providing the Service, located at 310 East Dale Avenue, Flagstaff, AZ, USA. In this policy, the Company is also referred to as “we,” “us,” or “our.”
  • Cookies: These are small data files placed on your device by our website. Cookies are used to store details of your browsing history on our site, among other uses, such as personalizing your user experience and analyzing website traffic.
  • Country: This indicates the United States of America, which is the jurisdiction where our Company is located and where your Personal Data is processed and stored.
  • Data Controller: This refers to the entity (in this case, MLOps LLC) that determines the purposes for which and the means by which Personal Data is processed. As the Data Controller, we are responsible for ensuring that your personal data is processed in compliance with applicable data protection laws and regulations.
  • Device: This term encompasses any method or tool you use to access our Service, including but not limited to computers, cellphones, or tablets.
  • Personal Data: This refers to any information that can identify an individual, either directly or indirectly. Personal Data can include your name, email address, IP address, or any other data that can be used to identify you as a unique individual.
  • Processing: This term encompasses any operation or set of operations performed on Personal Data, regardless of whether these operations are automated or not. Processing activities can include collecting, recording, organizing, structuring, storing, adapting, retrieving, consulting, using, disclosing, aligning, combining, restricting, erasing, or destroying personal data.
  • Service: This denotes the websites and online platforms operated by MLOps LLC, accessible from the mlops.community domain.
  • Service Provider: This term refers to any individual or company that processes data on behalf of the Company. Service Providers can include third-party contractors or partners engaged to facilitate, deliver, or contribute to various aspects of our Service.
  • Usage Data: This is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself. Usage Data can include information such as the duration of your visit to our website, the pages you viewed, and how you interacted with the Service.
  • You: This term applies to you, the individual utilizing our Service, or the company, or legal entity on behalf of which you are engaging with our Service. Whether you are a casual visitor, a registered user, or a business client, “you” refers to the entity that is subject to the terms of this Privacy Policy.

2. Information We Collect

We gather various types of information to ensure the smooth operation of our Service and to enhance your user experience. The information we collect is categorized as follows:

a) For Account Creation

When your account is created with us, we collect the following personal information to identify you and provide you with a personalized experience:

  • Name: We collect your full name to personalize your account and communications.
  • Email Address: Your email address is used as a primary means of communication and for account verification.
  • Job Title: Understanding your job title helps us tailor our services to your professional needs.
  • Company: Knowing the company you are associated with allows us to provide relevant content and services.
  • LinkedIn Profile: Collecting your LinkedIn profile information enables us to connect with you on a professional level and understand your career interests.

b) For Anonymous Page Views

When you visit our website without signing in, we collect the following information to analyze our website traffic and improve our Service:

  • IP Address: Your IP address is collected to determine your geographical location and provide region-specific content.
  • User Agent: We collect information about the browser and device you are using to ensure compatibility and optimize your browsing experience.
  • IP Location: By determining your IP location, we can provide localized content and services.

3. Use of Your Personal Data

We utilize your Personal Data for various purposes to enhance the quality of our Service and ensure its effective operation. Specifically, we use your Personal Data to:

  • Provide and Maintain Our Service: Your Personal Data is essential for us to offer and continuously improve our services, ensuring they meet your needs and expectations.
  • Manage Your Account and Registration as a User: We use your information to manage your account, facilitate your access to our Service, and provide personalized features.
  • Communicate with You About Updates, Services, and Promotional Offers: Your contact information is used to keep you informed about important updates, new services, and promotional offers that may interest you.
  • Ensure the Security of Our Service: We prioritize the security of our Service and use your Personal Data to implement and maintain security measures, detect and prevent fraudulent activities, and protect your information from unauthorized access.

4. Data Retention

Our approach to retaining your Personal Data is guided by the principle of keeping it no longer than necessary for the specific purposes for which it was collected, as outlined in this Privacy Policy. Our retention periods are carefully determined based on the nature of the data, the reasons for its collection, and the legal and operational requirements that apply to it.

While we do not have a universally defined end date for the retention period of all Personal Data, we regularly review our data retention practices to ensure that your information is not held longer than necessary. Factors that influence our retention decisions include:

  • Legal Obligations: We may be required to retain certain data for a specific duration to comply with legal, tax, or regulatory requirements.
  • Operational Necessities: We retain data for as long as it is necessary to provide you with our services, manage your account effectively, and maintain the integrity and functionality of our Service.
  • Security Considerations: Retaining data for an appropriate period allows us to address any potential security or privacy concerns that may arise and to ensure the ongoing protection of your Personal Data.

When your Personal Data is no longer needed for the purposes for which it was collected or when the retention period has expired, we will securely delete or anonymize the data, ensuring that it cannot be reconstructed or read. If deletion is not possible due to technical or legal constraints, we will securely store the data and isolate it from further processing until deletion is feasible.

We are committed to follow transparent and responsible data retention practices, ensuring that your Personal Data is handled with care and respect throughout its lifecycle.

5. Sharing Your Information

Our commitment to your privacy extends to the careful handling of your Personal Data. We uphold a strict policy of not sharing your Personal Data with third parties or affiliates without your explicit consent. This consent is typically obtained during the account creation process, where you have the opportunity to agree to or opt out of such sharing.

In cases where we do share your information, it is done with the utmost consideration for your privacy and in accordance with applicable laws. We ensure that any third parties with whom we share your data are bound by confidentiality agreements and are required to maintain the privacy and security of your information.

Furthermore, we may share your Personal Data under the following circumstances:

  • Legal Requirements: If required by law, such as in response to a subpoena or court order, we may disclose your Personal Data to law enforcement agencies or other government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred as part of the transaction.

6. International Data Transfers

Our operations are primarily based in the United States, where all Personal Data is stored and processed. We adhere to a policy of not engaging in international data transfers outside of this jurisdiction. This approach helps us ensure that your Personal Data is protected under the robust privacy and data protection laws of the United States.

In the unlikely event that an international transfer of your Personal Data becomes necessary, we will take all appropriate measures to ensure that your data is transferred securely and in accordance with applicable legal requirements. This includes implementing data transfer mechanisms such as Standard Contractual Clauses or relying on adequacy decisions that confirm the recipient country provides an adequate level of data protection.

7. Data Security

The security of your Personal Data is of paramount importance to us. We have implemented a robust data security infrastructure to protect your information from unauthorized access, disclosure, alteration, or destruction. A key component of our security measures is the use of Google BigQuery for data storage. Google BigQuery is renowned for its advanced security protocols, which include:

  • Encryption: Your data is encrypted both in transit and at rest, ensuring that it is protected from interception and unauthorized access.
  • Access Control: Strict access controls are in place to ensure that only authorized personnel can access your Personal Data.
  • Regular Audits: Google conducts regular security audits and compliance checks to ensure the ongoing integrity and security of their systems.

By leveraging Google’s cutting-edge security technologies, we are able to provide a secure environment for your Personal Data, giving you peace of mind that your information is well-protected.

8. Your Data Protection Rights

As a valued user of our Service, you are afforded certain rights regarding the protection and management of your Personal Data. These rights include:

  • Right to Access: You have the right to request access to your Personal Data and to obtain information about how we process it.
  • Right to Rectification: If you believe that any of your Personal Data is inaccurate or incomplete, you have the right to request that we correct or complete it.
  • Right to Erasure: You have the right to request the deletion of your Personal Data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You have the right to request the restriction of the processing of your Personal Data in certain situations, such as when you contest the accuracy of the data or when the processing is unlawful.

If you wish to exercise any of these rights or have any questions about your data protection rights, please do not hesitate to contact us at [email id]. We are committed to ensuring that your rights are respected and will respond to your requests in a timely and transparent manner.

9. Data Breach Notification

Should a data breach occur that presents a risk to your rights and freedoms, our commitment is to act swiftly to reduce any potential harm. In compliance with the applicable Data Protection Laws & Regulations, we will inform both you and the relevant data protection authorities without undue delay, and certainly within 72 hours of becoming aware of the breach.

Our notification to you will encompass the following details:

  • Nature of the Data Breach: We will provide a detailed description of the breach, including the types of personal data involved and the estimated number of data subjects and personal data records impacted.
  • Consequences: We will outline the potential implications of the data breach on your privacy and security, helping you understand the possible effects.
  • Measures Taken: We will detail the actions we have already undertaken or plan to implement to address the breach and prevent similar incidents in the future.
  • Contact Information: We will provide information on how you can reach our Data Protection support regarding the breach and additional details.

Our dedication to transparency and the protection of your privacy and security remains unwavering in the face of a data breach.

10. Data Protection Contact

We are committed to ensuring compliance with data protection laws and regulations. Our team is responsible for monitoring our data protection strategies, providing guidance on data protection matters, and serving as the point of contact for data subjects and supervisory authorities.

If you have any questions about our data protection practices, or if you wish to exercise your data protection rights, please do not hesitate to contact us at:

  • Email: privacy@mlops.community

We are dedicated to safeguarding your personal data and addressing any concerns you may have with transparency and diligence.

11. Changes to This Privacy Policy

We recognize that the landscape of data privacy is constantly evolving, and we are committed to staying abreast of these changes to ensure that our Privacy Policy remains current and effective. As such, we reserve the right to update and amend this Privacy Policy periodically.

Any modifications to our Privacy Policy will be communicated to you through the following means:

  • Posting on Our Website: The revised Privacy Policy will be published on this page, along with the effective date of the updated policy, allowing you to stay informed about the changes.
  • Notification: Depending on the significance of the changes, we may also provide direct notification through email or other communication channels to ensure that you are aware of the modifications.

We encourage you to review our Privacy Policy regularly to stay informed about how we are protecting your Personal Data and to be aware of any updates.

12. Contact Us

Your feedback and inquiries about our Privacy Policy are important to us. If you have any questions, concerns, or comments regarding our privacy practices or this Privacy Policy, please do not hesitate to reach out to us.

Please email us at privacy@mlops.community.

We are committed to addressing your concerns and providing clarity and transparency about our privacy practices. We strive to ensure that your Personal Data is handled with the utmost care and respect.